Healthily and Megan Alston from the NSW Ministry of Health caught up with Bev Waters and Anne Marie Wilson from Central Coast LHD, and Lesley Fitzpatrick and Arjun Parajuli from Northern Sydney LHD, to discuss the ways they have optimised GoShare use in their EDs to improve patient experience.
In this video we discuss ways to significantly increase GoShare usage by engaging the registration team, tips and best practice regarding how to approach sending bundles, how to streamline the patient journey, and so much more.
Arjun Parajuli explains how the use of GoShare correlated with a decrease in complaints in the ED when patients received and opened bundles in the Northern Sydney LHD, and Anne Marie Wilson outlines how using GoShare to send bundles aligns with National Standards and how activities within the platform can be used to support accreditation surveys.