The results from our real-world feasibility study suggest that human-in-the-loop Voice AI can deliver meaningful workforce and economic benefits in pre-procedure care.

With support from ANDHealth+, Healthily partnered with Western Sydney LHD (Westmead FOBT Clinic) to evaluate GoShare Voice (CareCalls) for colonoscopy preparation, comparing nurse-led calls with Voice AI outreach 7 and 2-days pre-procedure.

Key findings from the pilot:
• 55% return on investment
• 82% workforce productivity gain
• 27% opportunity cost saving
• 4.1/5 patient satisfaction

Importantly, the approach preserved clinical oversight while reducing administrative burden. These early results highlight the potential role of Voice AI in improving system efficiency, scalability, and patient experience, with clear implications for policy, digital health strategy, and AI governance.